Managed Intelligent Automation

Automate the work your software was never built to automate.

Canso AgentOps designs and runs the repetitive workflows your team does by hand across the software you already use — retrieving information, completing processes, and keeping operations moving.

No new system for your employees to learn. We automate the systems you already have.

Managed workflow

Running
  1. Property System

    Retrieve performance data

  2. Accounting System

    Collect financial metrics

  3. Marketing Platform

    Retrieve campaign results

  4. Managed by Canso

    Validate, reconcile, assemble

  5. Executive Dashboard

    Reporting ready each morning

The Problem

Every business has work trapped between systems.

Your technology may run the business, but people still have to fill the gaps.

  • Someone logs into one system.

  • Downloads a report.

  • Copies information.

  • Opens another application.

  • Updates a spreadsheet.

  • Checks another portal.

  • Sends an email.

  • Then does it all again tomorrow.

Disconnected Systems

Important software doesn't always communicate with other applications.

Missing Integrations

The information you need may exist inside a system without an accessible integration.

Repetitive Processes

Employees spend valuable time repeating the same predictable tasks every day.

Operational Blind Spots

Important information often remains scattered across multiple systems until someone manually brings it together.

Canso AgentOps turns those manual gaps into managed workflows.

What Canso Does

We take on the repetitive work, end to end.

Canso AgentOps is a managed service, not software you have to learn. We find the manual processes slowing your business down and turn them into workflows we design, run, and maintain for you.

01

We identify the work

We sit with your team, map the repetitive processes people run every day, and pinpoint where time is lost between systems.

02

We design the workflow

We design a workflow around the systems you already use — no rip-and-replace, no new platform to adopt, no change to how your team works.

03

We run it for you

Canso operates, monitors, and supports the workflow as a managed service. Your team keeps oversight and approval where it matters.

04

We keep improving it

As your processes change, we adjust the workflows and expand into the next area of manual work.

The Key Difference

Automation that doesn't stop where the integrations end.

Most automation only works when systems are willing to talk to each other. We take responsibility for the outcome either way — so the work still gets done when there is no integration to rely on.

Conventional automation

  • Requires an API or official integration
  • Breaks when a system has no modern interface
  • Sold as a platform your team must learn and operate
  • Leaves the hard, manual steps to your employees

Canso AgentOps

  • Works with the software you already have, integration or not
  • Covers legacy and closed systems other approaches leave out
  • Delivered as a managed service — nothing new for staff to learn
  • Handles the full process, including the awkward steps in the middle

Capabilities

The kinds of work we take off your team's plate.

If it's predictable, repetitive, and eating hours every week, it's usually something we can take on.

Information Retrieval

Pulling records, documents, and data out of portals and applications that don't share information easily.

System-to-System Movement

Moving information between applications that were never designed to work together.

Process Completion

Running multi-step processes end to end — forms, approvals, updates, and follow-through.

Reporting & Reconciliation

Assembling recurring reports and checking numbers across systems so your team reviews rather than rebuilds.

Communication Workflows

Preparing and sending routine updates, notices, and follow-ups based on what's happening in your systems.

Monitoring & Alerts

Watching systems for the conditions that matter and surfacing them before they become problems.

Example Workflows

What a Canso workflow actually looks like.

Every engagement is built around a specific process. These are the shapes those processes most often take.

Every morning

Portal data collection

Information sitting in a third-party portal is retrieved, checked, and written into the system your team actually works in — before anyone logs on.

No more manual downloads and re-keying

On every new record

Cross-system onboarding

A new client, policy, or order is set up consistently across every application it needs to exist in, with the same details each time.

Consistent setup, no missed steps

Weekly

Reconciliation & exception review

Numbers are compared across systems, matches are cleared automatically, and only genuine discrepancies reach a person.

Your team reviews instead of rebuilds

On schedule

Recurring reporting

Reports are assembled from multiple sources in the format your stakeholders expect and delivered on time, every time.

Hours of assembly removed each cycle

When a condition is met

Follow-up communication

Routine notices, reminders, and status updates are prepared and sent based on what's actually happening in your systems.

Nothing slips through the cracks

Continuously

Monitoring & escalation

Systems are watched for the situations that matter — a delay, a missing document, a threshold crossed — and the right person is told early.

Problems surfaced before they cost you

Where We Work

Different industries, the same repetitive work.

The systems change from sector to sector. The pattern rarely does — people moving information by hand because nothing connects.

Policy and claims admin, handled for you.

Carriers, brokers, and MGAs spend hours moving the same information between portals, spreadsheets, and policy systems. We take that work over.

  • Pulling policy and claim details from carrier portals into internal systems
  • Checking renewal data across systems and flagging mismatches
  • Preparing recurring loss-run and production reports
  • Sending routine policyholder notices and follow-ups

Get Started

Hand over the work your team keeps redoing.

Start with one process. We design it, run it, and keep it running — so your people spend their time on the work that actually needs them.

Managed Service

You don't operate it. We do.

There is no dashboard your team has to log into, no platform to administer, and no new skill to hire for. Canso delivers outcomes, not software.

  • Discovery & workflow design

    We map the process with your team and define exactly what gets automated and what stays with people.

  • Build & rollout

    We build the workflow, test it against real cases, and roll it out without disrupting daily operations.

  • Ongoing operation

    Canso runs the workflow day to day and monitors it so issues are caught by us, not by your staff.

  • Maintenance & change handling

    When a system, form, or rule changes, we adapt the workflow. Nothing to maintain on your side.

  • Continuous expansion

    Once one process is running, we look for the next one worth taking off your team's plate.

Human Control

Automation with your team still in charge.

We automate the repetitive execution, not the responsibility. Judgment, approvals, and anything sensitive stay exactly where they belong — with your people.

Approvals stay with people

Decisions that carry judgment, risk, or money remain with your team. The workflow prepares the work and waits.

Defined boundaries

Each workflow is scoped to exactly what it should touch. Anything outside that scope is escalated, never assumed.

Full visibility

You always know what ran, what it did, and what it changed. Nothing happens quietly in the background.

Exceptions come to you

When something looks wrong or unusual, the workflow stops and hands it to a person with the context attached.

Why Canso

Why teams bring us the work they'd rather not do.

01

Outcomes, not software

You aren't buying a tool to learn, staff, and administer. You're handing over a process and getting the result back.

02

Works without integrations

We don't wait for an API, a vendor roadmap, or an IT project. If your team does it today, we can usually take it off their plate.

03

Operated and maintained by us

Systems change, forms move, rules shift. We adapt the workflow so your team never inherits the upkeep.

04

Fast, low-disruption start

One clearly defined process, proven in weeks. No migrations, no rip-and-replace, no retraining.

Bring us one process your team repeats every week. We'll tell you what it would take to run it for you.

Show Us a Workflow

What It's Costing You

Put a number on the repetitive work.

A rough estimate of what one recurring manual process costs your team each year — and how much of it typically comes back.

People doing this work4 people
Hours each, per week6 hrs
Fully loaded hourly cost$45

Estimated annual recovery

$34,776

Based on automating roughly 70% of a process that currently takes 24 hours a week across your team.

Hours today / yr
1,104
Hours returned
773
Equivalent FTE
0.4
Get a real estimate

Indicative only. We'll give you a grounded figure once we've seen the actual process.

Start Small

One process. Proven. Then the next.

No transformation programme, no long procurement cycle, no commitment to change how your business runs. We earn the next process by delivering the first one.

  1. Step 1

    Pick one process

    Something your team repeats every week and nobody enjoys. It doesn't need to be your biggest problem — just a clear one.

    A short conversation

  2. Step 2

    We map it with you

    We sit with the people who do the work, document how it really runs, and agree what stays human.

    Days, not months

  3. Step 3

    We run it live

    The workflow goes into operation on real work, with us watching it closely and adjusting as we learn.

    Weeks to first result

  4. Step 4

    Then we expand

    Once it's proven and stable, we look at the next process. Value first, scale second.

    At your pace

Show Us a Workflow

Tell us about the work you'd rather not do.

Describe one process your team repeats. We'll come back with whether it's a good fit, what it would take, and what you'd get back.

  • We reply within one business day.
  • No sales sequence, no platform demo.
  • A short conversation about one real process.

We'll only use your details to respond to this enquiry.